Verizon High Speed Internet Review

Verizon High Speed Internet is a digital subscriber line internet service that operates through the traditional phone lines. The service is also known as Verizon Online DSL. Verizon has been replacing this service with the fiber optic network across the nation however it still continues to be available in many markets. This review of Verizon DSL service covers the features, available speed options for basic and enhanced speeds and advantages that come with the subscription.

Let’s start with a quick technology recap: Verizon High Speed Internet reaches your computer by connecting a DSL modem in between your computer and the phone line jack. The modem communicates to the closest Verizon internet service center and connects you to the web. The speed of the connection depends on the subscription you’ve agreed to and the available speed options in your region.

- Verizon DSL Just For $19.99

99.9 % network reliability. No annual contract. FREE access to ESPN3 and other content. Verizon Wi-Fi hotspot access for HSI Enhanced Plans. 24/7 live tech support. See more details, prices for other plans thru the link.

Expires: Limited Time

One of the advantages of subscribing to a DSL service is the dedicated channel between your modem and Verizon data centers. In cable internet however, the connection is shared in the neighborhood – results in a slow down in peak hours. Another inherent advantage of the DSL service is that you can use the phone and the internet at the same time without any interruption. This meant a lot to the customers that switched from the old dial-up internet service, especially when DSL was becoming popular. If you would like to connect your laptop, tablet PC, iPad or smart phone wirelessly just like many other people, you may order a wireless gateway thru the Verizon website. The wireless gateway complies with the 802.11n specifications so you may achieve the highest speeds possible on the wireless as well. The wireless router provides firewall protection so your network is secure against many internet threats.

Couple of more advantages with Verizon’s Online DSL: Wi-Fi Access around the hotspots (in the airports, hotels, cafes etc) with one of the Enhanced plans, ESPN3 to watch sports online and more premium features. Verizon has moved away from offering DSL only service, known as dry-loop or naked dsl so expect to select a phone service as well, if you don’t already have a phone service with Verizon. You may qualify for a $24.99 activation fee waiver with HSI Enhanced when you order online. The speeds of Verizon DSL service ranges from 0.5 Mbps to approximately 15 Mbps, enough for various needs ranging from simple internet access to online gaming, watching videos and social networking.

Verizon DSL Package Download Speed Upload Speed
HSI 0.5 to 1Mbps 384 Kbps
HSI Enhanced 1.1 to 3 Mbps 384 to 768 Kbps
HSI Enhanced 3.1 to 7 Mbps 768 Kbps
HSI Enhanced 7.1 to 15 Mbps 1 Mbps

verizon dsl wireless modemI ordered a variation of this package for $19.99 with 1-year contract August ’09. Would get the 3 months free deal if I had a Verizon phone service. No big deal, still great price. Within a few days after online ordering, Verizon mailed a package including a wireless modem (shown in the picture) and related documents. I did the setup myself. It was quite easy. Power on, plug the supplied wire to phone jack, connect the computer to the wireless gateway with the access code and just type an address on internet browser. The browser automatically redirects to Verizon address for provisioning the line. Fill in the required information on the web site, setup your @verizon.net e-mail address, choose other options and it was ready in about 10 minutes. I tested the speed at www.speedtest.net, it was exactly the promised speed (1.02 Mbps down / 0.384 Mbps up) The modem shown on the picture is a wireless modem (its antenna is internal) so the laptop is not attached to any cables. The standard modem was free and this one was ~ $15 extra so just chose this upgrade while ordering online. Otherwise a wireless router would cost for at least 40 to 50 bucks from Bestbuy.

I hope this review was helpful. And remember, Verizon has even deeper discounts for bundled services if you’d like to add a TV (such as DirecTV) or a phone service on top of the internet service. Check out full details, options and the legal disclaimer at Verizon.com.

6 thoughts on “Verizon High Speed Internet Review

  • I have been a Verizon customer for many years. The Internet connectivity works well most of the time. Customer service is another matter.

    When I called today to report trouble with my Internet connectivity, I had to call three times because the line went dead the first two times. This means the system cost me three times as much time, and Verizon three times as much time (and money) as the job should have cost. In addition, while I was waiting to talk to somebody, there was no way to stop the recorded jabber about Verizon products in which I had no interest whatsoever. This made it impossible for me to use the time constructively by working on something else. I mentioned this to the service rep and he said he knew it could be frustrating, but there was nothing he could do about it. If management does not care about frustrating its customers, Verizon is clearly not the right company to choose if you are looking for a new provider.

  • Verizon DSL has recently hiked their prices 10% and halved their speed. Connection speeds drop to a few bytes per second regularly at peak hours. That was not a typo, I said BYTES! You get a lost connection every other week or two that requires you to turn off the modem for three hours. Ridiculous. You might as well go dial up. It’s almost the same peak speed, and MUCH more reliable, and a hell of a lot cheaper.

  • I have high speed DSL supposed to be 3.00 it average of 2.38. The teck said its ok they said its 70%. One time I called the speed was 2.54 she wait a min she went away the speed went to 2.89 so what is wrong with Verizon.

  • I have Verizon, provisioned at 15 mbs. I get 2-3 bms on average. After I call tech support it goes up a bit.. even 10 mbs for 1/2 a day, then degrades. If I reset my dsl modem, it bumps up a little.. maybe 5mbs at best.. for a half a day. If I reset it and call verizon tech support, it will go up to 10 mbs.. I have got as high as 14 mbs for a hour or so. Seems the firmware in the DSL modem-router and the switch at Verizon central office degrades you. I think the term is throttle.

  • oh, I am changing my service to xfinity blast (150 mbs).. for $20 more, no contract, I will see if it works out. I am totally disgusted with Verizon and the lack of tech support.. which are nothing but glorified csrs with scripts. My onyl regret is I will be losing my long time email address.

  • Verizon customer service is the WORST!!! You deal with people from other countries that cannot help you whatsoever. Impossible to speak with an “American” Verizon Representative

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